For lack of a response or if the response provided does not meet your expectation, you can write to: grievance@hdfcergo.com or click on Submit your grievance. After
examining the matter, final response would be conveyed within a period of 14 days from the date of receipt of your complaint on this e-mail id.
We have a dedicated desk to cater requests for:
1. Senior Citizens - We request
our senior citizen customers to Call us on - 022 6158 2026 or write to us at seniorcitizen@hdfcergo.com
2. Women - We request
our Women customers to Call us on - 022 6158 2055
3. Grievance - For any grievance, you can also call us on our toll-free helpline number - 18002677444 (operational Monday to Saturday
from 9 AM to 6 PM)
In case, you are not satisfied with the decision/resolution of the above office, or have not received any response within 15 days, you may write to: cgo@hdfcergo.com
Email usYou can register an online complaint on the BIMA Bharosa Website.
If your grievance is not resolved at the above escalation levels, you may approach the Insurance Ombudsman for next level redressal. You may lodge online complaint through the website of 'Council for Insurance Ombudsman' (CIO) https://www.cioins.co.in/. Click below to find the Insurance Ombudsman contact list.
Click for Contact DetailsClick here to view the policy on Protection of Policyholders' Interest
Health Insurance 
Travel Insurance 
Car Insurance 
Cyber Insurance 
Critical Illness Insurance
Pet Insurance
Bike/Two Wheeler Insurance 
Home Insurance 
Third Party Vehicle Ins. 
Tractor Insurance 
Goods Carrying Vehicle Ins. 
Passenger Carrying Vehicle Ins. 
Compulsory Personal Accident Insurance 
Travel Insurance 
Rural 
